📄 TERMS OF SERVICE

Last Updated: 28/02/2026

Welcome to RooheAzah. These Terms of Service govern your use of our website and services. By accessing or purchasing from www.rooheazah.com,  you agree to be bound by the following terms and conditions.

If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you agree that:

·         You are at least 18 years old or using the website under parental supervision

·         You will not use our products for any illegal or unauthorized purpose

·         You will not violate any applicable laws in your jurisdiction

2. Product Information & Accuracy

We strive to display our products as accurately as possible. However:

·         Colors may vary slightly due to screen settings

·         Handcrafted products may have minor variations in print, texture, or finish

·         Such variations are natural and not considered defects

We reserve the right to modify product descriptions or pricing without prior notice.

3. Pricing & Payment

All prices are listed in INR (₹).

We reserve the right to:

·         Change prices without notice

·         Cancel orders in case of pricing errors

·         Refuse suspicious or bulk orders

Payments must be made through approved payment gateways provided on the website.

4. Order Acceptance & Cancellation

Once you place an order, you will receive a confirmation email.

However:

·         RooheAzah reserves the right to cancel any order due to stock issues, payment failure, or suspicious activity

·         In case of cancellation, the full amount will be refunded

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

·         Location

·         Courier delays

·         Public holidays

RooheAzah is not liable for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review that policy carefully before making a purchase.

7. Intellectual Property

All content on this website, including:

·         Logos

·         Images

·         Product designs

·         Text

·         Graphics

Are the intellectual property of RooheAzah and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

RooheAzah shall not be liable for:

·         Indirect or incidental damages

·         Loss of data or profits

·         Issues arising from improper product usage

Our total liability shall not exceed the amount paid for the product purchased.

9. User Conduct

You agree not to:

·         Use the website for fraudulent purposes

·         Attempt to hack or disrupt the website

·         Post false reviews or misleading information

Violation may result in legal action.

10. Third-Party Services

We may use third-party services such as payment gateways and courier partners. RooheAzah is not responsible for issues caused by third-party platforms.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in [Your City, e.g., Mumbai, Maharashtra].

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

13. Contact Information

For any questions regarding these Terms, please contact:

📧 support@rooheazah.com
🌐 www.rooheazah.com